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Privacy Policy

PRIVACY POLICY

Effective Date: December 1, 2025

Gourmet Galleria LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how your information is collected, used, protected, and disclosed when you visit or use our website located at www.gourmetgalleria.com (the “Service”).

By using our Service, you consent to the practices described in this Privacy Policy.

1. DEFINITIONS

Account – A registered user profile created to access certain Service features
Company – Gourmet Galleria LLC, 4392 Airwest Dr SE, Kentwood, MI 49512
Cookies – Small data files containing browsing activity
Device – Any computer, mobile phone, or tablet used to access the Service
Personal Data – Any information that identifies an individual
Service – The Gourmet Galleria website
Usage Data – Automatically collected activity data associated with Service usage
You – The individual or business entity using the Service

2. INFORMATION WE COLLECT

Personal Information You Provide

  • First and last name

  • Email address

  • Phone number

  • Mailing address

Automatically Collected Information

  • IP address

  • Browser type and version

  • Pages visited

  • Time spent on pages

  • Device identifiers

  • Mobile operating system

3. DATA SHARING POLICY

Customer information is never sold, rented, or shared for marketing or promotional purposes.

Mobile opt-in data and consent are never shared for any purpose.

Any general data-sharing statements elsewhere in this policy do not apply to mobile opt-in information.

4. DATA TRANSFER RESTRICTIONS

We do not transfer your personal data to any external organizations under any circumstances. This includes transfers by sale, rental, exchange, or consent-based sharing, except when legally compelled by government authorities.

5. DATA PROTECTION MEASURES

We maintain strict safeguards to protect your personal information, including:

  • Secure data storage systems

  • Limited internal access permissions

  • Employee confidentiality obligations

  • Continuous system security monitoring

  • Operational controls to prevent unauthorized data handling

Only authorized personnel with legitimate business needs may access personal data.

6. TEXT MESSAGE COMMUNICATIONS (SMS POLICY)

By providing your mobile number, you consent to receive text messages from Gourmet Galleria at 616-222-0636 for account notifications, customer service communications, and delivery updates only.

No marketing, promotional, sales, or advertising messages are sent via SMS.

Message frequency varies based on customer activity. Message and data rates may apply.
Reply STOP to unsubscribe at any time or HELP for assistance.

Mobile opt-in data is never shared with third parties.

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and remember user preferences. These include:

  • Essential operating cookies

  • Acceptance tracking cookies

  • Functionality cookies

You may disable cookies in your browser settings. Some site functions may not operate properly if cookies are disabled.

8. HOW WE USE PERSONAL INFORMATION

We use your information to:

  • Provide and maintain website functionality

  • Process purchases and service requests

  • Communicate with you regarding your account, orders, or service inquiries

  • Provide email communications related to your relationship with our business

  • Improve website performance and customer experience

  • Meet legal and regulatory obligations

9. PERMITTED INFORMATION DISCLOSURE

Your information may be disclosed only under the following circumstances:

  • To trusted service providers assisting with website operations

  • During mergers, acquisitions, or asset sales

  • To affiliates operating under this same Privacy Policy

  • When legally required by government authorities

  • With your explicit consent

10. DATA RETENTION

We retain personal data only for as long as reasonably necessary to:

  • Provide ongoing services

  • Resolve disputes

  • Enforce agreements

  • Comply with applicable laws

Usage data is generally retained for shorter periods unless security or legal requirements dictate otherwise.

11. DATA PROCESSING LOCATION

Your data may be stored and processed outside your state of residence. By using our website, you consent to such processing where appropriate safeguards are in place.

12. LEGAL DISCLOSURE REQUIREMENTS

We may disclose your information in good faith when necessary to:

  • Comply with legal obligations

  • Protect Company rights and property

  • Investigate misuse or fraud

  • Safeguard users and the public

13. DATA SECURITY DISCLAIMER

While we implement industry-standard security practices, no digital transmission method is completely secure. Absolute security cannot be guaranteed.

14. CHILDREN’S PRIVACY

Our website is not intended for users under 13 years of age. We do not knowingly collect personal data from minors. If such data is discovered, it is promptly removed.

15. EXTERNAL WEBSITE LINKS

Our website may contain links to third-party websites. We are not responsible for their content, security, or privacy practices.

16. POLICY UPDATES

We reserve the right to modify this Privacy Policy at any time. Updates become effective upon posting. You will be notified by website notice or email when material changes occur.

17. QUESTIONS OR CONCERNS ABOUT YOUR DATA

If you have questions or concerns regarding this Privacy Policy or your personal data, contact us at:

Email: gourmetgalleriatreats@gmail.com
Phone: 616-222-0636

18. COMPANY CONTACT INFORMATION

Gourmet Galleria LLC
4392 Airwest Dr SE
Kentwood, MI 49512
Website: https://www.gourmetgalleria.com/contact-3
Email: gourmetgalleriatreats@gmail.com
Phone: 616-222-0636

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